Hyster enjoys a different relationship with all our clients. We strive to produce total customer satisfaction created through world class manufacturing. Our objective is to foresee the needs of each and every client along with address them with lift trucks that provide the value, the performance and the dependability which they require.
At Hyster, we believe in starting with the client. We annually perform focus groups and offer an on-going voice of customer research both online and in the field. We have over 400 design engineers to translate that input into intelligent designs by applying our rigorous review gate process. Virtual prototype builds and advanced tools help make sure that the best equipment practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our equipment are subjected to physical, environmental and virtual tests, so as to ensure the lowest ownership cost and total dependability. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests take place in real-world customer applications so as to make sure that our products have met our highest standards.
Demand-Flow Manufacturing That is Lean and Smart
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total customer satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality All The Time
To initiate excellence from the start, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities like for example quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each and every shift. These audits really hold every employee accountable for consistent quality, together with the 5s workplace organization in place to help us achieve it.
As standard with all our products, Hyster offers a huge variety of features. The corporation has remained completely committed to its key focus on safety and quality, on being innovative each time, and by offering several of the best material handling machines on the market. These are just a few of the reasons Hyster has become a leader within the business.